Dr. Balloon Delivery Mission Statement
Our mission is simple: to provide the best balloon delivery service in Los Angeles at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell.
10:00 A.M. to 6:00 P.M. Monday through Saturday Pacific Time For deliveries anytime including Sundays.
Same Day Prompt delivery is also available;
Serving all of Los Angeles County and Parts of Orange County.
Special Delivery Information
With most residential deliveries, we attempt to call the residence and coordinate a delivery time, ensuring that someone will be home to accept the order. This call may be made as early as 24 hours prior to the scheduled delivery time. If no one answers, we will leave a call back number. We will not proceed until contact is made, which can result in the delivery being made later than scheduled. Consequently, it is important that a correct phone number for the recipient (cell) or residence (land line) be provided. We will make every effort to be discrete in our effort to coordinate a delivery time, however, customers are forewarned that this process does pose a risk of exposing an intended surprise.
In some cases, extenuating circumstances may result in the delivery being attempted without first calling. If no one is available to accept the delivery, the balloons will be left if there is a safe and hidden location which makes this possible. If it is not practical to leave the balloons, a tag will be left on the door advising the recipient that a delivery was attempted, or a message to this effect will be left on the recipient's phone. The order will either be redelivered or the recipient will be directed to pick up the balloons at our local retail store.
Many schools have restrictions on balloon deliveries. Please contact the respective institution for approval, prior to ordering.
For security reasons, we are unable to deliver balloons directly to the room of a guest. All hotel deliveries for guests are left with the concierge, the front desk, or the loading dock, depending on the hotel's policy. Once the balloons have been delivered to one of these locations, we consider the delivery accomplished. Customers sending balloons to hotel guests are encouraged to contact the hotel to confirm that the balloons have been transferred to the guest by the hotel.
DELIVERIES TO SECURE FACILITIES
In many high-rise office buildings and other facilities with restricted access, we are usually required to leave the balloons with a receptionist. We will attempt to leave a message with the recipient advising that a delivery has been made and is ready for pick-up. Once the balloons have been delivered to the receptionist, we consider the delivery accomplished.
We Create Fantastic Balloon Creations For Every Occasion
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